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FAQs
Frequently asked questions
Get in touch by phone or through our quote form with a few details: what you're moving, roughly how much, and your dates. We'll confirm availability and give you a clear price before anything is booked, so there are no surprises later.
Yes. But it depends on our availability that day. Call us directly rather than filling in a form if your move is urgent, since a phone call gets you a faster answer.
As early as you can, especially for weekends, which tend to book up first. That said, if you're short on time, get in touch anyway — we may still be able to help, subject to availability.
If you're moving a whole household, our House Removals London service is the right fit — it includes a larger crew and van sized for the job. If you're moving a smaller load, a single item, or need something at short notice, our Man and Van London service is usually quicker to book and better value.
Every item is handled by a trained team using proper protective materials — furniture blankets, corner protection, and wardrobe boxes for hanging clothes. We also plan access and parking in advance, so there are fewer surprises once the van arrives.
Yes. Every move is covered by insurance, so if something is damaged in transit, you're not left out of pocket.
Of course! Items like these need a different approach to an ordinary box, and our team knows how to handle them properly. Let us know about anything unusual when you book, so we can plan the right equipment and care for it in advance.
Yes — you can add full or partial packing to any removal booking. Full packing covers your entire home; partial packing is useful if you'd rather handle most of it yourself but want help with fragile or awkward items.
Yes, including boxes, bubble wrap, and wardrobe boxes for hanging clothes, as part of our packing service.
Yes! We are open 24/7 as long as we have a van or truck and manpower available (they haven't been booked by someone else yet), we can cater to your needs. There might be special occasions where we close but feel free to call and inquire.
This is a service that we can arrange for you. Keep in mind that in order for this service to take place, the property has to be emptied of personal belongings.
Yes — our Office Removals London service covers desks, IT equipment, and office furniture, and we can schedule the move around your working hours, including evenings and weekends, to minimise disruption to your business.
Yes — if your move-out and move-in dates don't line up, we offer flexible short or long-term storage. See our Storage Services page for unit sizes and terms.
It depends on the size of your move, the distance, and whether you need packing included. The clearest way to get an accurate figure is a free quote — get in touch with a few details about your move and we'll give you a straight answer.